FREQUENTLY ASKED QUESTIONS

Event Details

County Hall, ETC Venues,
Riverside Building County Hall,
London SE1 7PB
8:30am Registration & Breakfast
9:00am – 16:15pm Conference
16:15pm – 17:00 Drinks Reception

Breakfast: a mix of pastries, and fruit.
Lunch: TBD. Please fill out any special dietaries on the booking form.

If you have already done the booking form and not filled in your dietaries please send these to logistics@emap.com

Tickets & Guests

Yes. Please contact logistics@emap.com and let us know how we can accommodate you best.

You will not receive a ticket from us. Upon arrival please give your name at the registration desk and we will have your badge printed for you.
There will be a cloakroom available.

You can book accommodation through our partner here

Please find the best way to reach the venue here.

Yes, if you have not filled it out on the booking form, please send your dietary requirement to logistics@emap.com

Unfortunately, we do not offer refunds. Please see our terms and conditions here.

Logistics

At the end of the booking process there is a small box where you can apply your discount. Please make sure you do this before making payment.

An invoice will be generated and sent to you two weeks after the invoice has been requested. If you have not received this within two weeks please contact logistics@emap.com

Yes, please let anyone working on the registration desk know and we will either ask you to buy with card, or take your details and invoice you later.